At Esme Skincare, we respect your privacy and take good care of your personal information. When you visit our website or buy our products, you trust us with your details, and we work hard to protect them. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We may collect the following information:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Messages you send to us
  • Basic website usage data (pages you visit, time spent, device type)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Contact you for order updates
  • Send customer support replies
  • Improve our website and services
  • Share promotions or news (only if you agree)
  • Keep records for legal and security reasons

We do not sell or share your personal information with any unrelated company.

3. Payment Information

We do not store your credit card or bank details.
All payments are processed through safe and secure third-party payment gateways.

4. Cookies

Our website may use cookies to:

  • Improve your browsing experience
  • Help the website load faster
  • Understand how customers use our site

You can turn off cookies anytime from your browser settings.

5. Third-Party Services

We may use trusted third-party tools for:

  • Payment processing
  • Website analytics
  • Email communication

These partners only receive the information needed to provide their service.

6. Protecting Your Information

We use security measures to protect your data from:

  • Unauthorized access
  • Misuse
  • Loss
  • Changes

Your data is stored securely and only used for the purposes listed in this policy.

7. Your Rights

You can contact us anytime to:

  • Request a copy of your personal information
  • Update or correct your information
  • Ask us to delete your information
  • Stop receiving marketing emails

8. Children’s Privacy

We do not collect information from children under the age of 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy if needed. Any updates will be posted on this page with the new date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: Esmeskincare.store@gmail.com